Privacy Policy

Privacy Policy

Introduction

This Privacy Policy describes how Real Therapy Spa ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, https://nepalmassage.com (the "Site"), and/or book appointments for our spa services.

Information We Collect

We collect several types of information from and about users of our Site and spa services:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, and any information you provide in a booking request or feedback form.
  • Usage Data: This includes information about your activity on the Site, such as the pages you visit, the services you browse, and the time you spend on the Site. We may collect this information using cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the Site and our spa services.
  • To process your booking requests and appointments.
  • To send you marketing and promotional communications (with your consent).
  • To respond to your inquiries and requests.
  • To improve the Site and our spa services.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and provide our spa services. These service providers are obligated to keep your information confidential and use it only for the purposes we have specified.

We will not share your personal information with any third-party for marketing purposes without your consent.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to:

  • Comply with a legal obligation.
  • Protect the rights or safety of you, our employees, or others.
  • Prevent or investigate fraud or other wrongdoing.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as permitted by law. Once we no longer need your personal information, we will delete it in a secure manner.

Your Choices

You can choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

You can also access, update, or delete your personal information by contacting us at [email protected].

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our Site and services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please get in touch with us. We will take steps to remove the information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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